Q: I’ve heard people talk about getting their suspension “Pushed”, what does that mean.
A: The term “Pushed” is actually something that our customers have coined. It refers to our tuning services which can be found under the SERVICES tab of the site.

Q: I want to get my suspension serviced or tuned by PUSH, what do I do?
A: First, find your fork or shock listing under the SERVICES tab of the site. At the bottom of each service box is an “ORDER NOW” button. You can click on this button, which will “pop-up” a new window containing the interview form. The top of the form outlines the process step by step.

Q: My fork or shock has some damage, do you also have repair parts and can it still be tuned?
A: Yes, we have a large inventory of both front fork and rear shock components to repair damaged units and to allow tuning. A technician will always contact you with an estimate before moving forward.

Q: If you work on my FOX front fork or rear shock will it void the FOX warranty?
A: Yes, our service and tuning work will void your Fox 1 year warranty. We do offer a limited 90 day warranty on all service work.

Q: Do you work on products not listed on your website?
A: No. We are always looking at new products and services, however our website has the most up to date information regarding what we have currently available.

Q: Does PUSH sell stock Fox Forks and Shocks?
A: No. Here at PUSH we only offer new forks with our Factory Fork System installed, or shocks with our Factory Tuning System.

Q: Will you be working on FOX 36 and 40 Forks
A: No.

Q: When I ship my shock to PUSH should I remove the spring and mounting hardware?
A: Sending the spring is not necessary, however keeping your mounting hardware with your shock is recommended.

Q: Do I need to remove the crown race from my fork before I ship it to you?
A: No, removing the crown race is not necessary and actually not recommended.